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  1. How do I get your NIC's to work? What considerations should I take into effect when installing your network adapter cards ? **START HERE**
    How do I get your NIC's to work? What considerations should I take into effect when installing your adapter cards into my network? The most common issues during customer installations are compatibili ...
    Date Updated: 04/08/2004 08:00 AM     
  2. How do I install your NIC cards?
    For installation procedures, download the appropriate documentation from the Allied Telesyn support web site. The web site contains the most recent driver releases and installation guides for your op ...
    Date Updated: 04/08/2004 08:00 AM     
  3. How do I get your switches to work? What considerations should I take into effect when installing your switches into my network? **START HERE**
    The below bullet points are the most common issues which arise between a switch and other devices on your network. When connecting devices to our switches, notice the link light indicators for ...
    Date Updated: 04/08/2004 07:59 AM     
  4. How can I get overnight or cross shipment on my RMA?
    Our Net.Cover service contracts are in place to provide customers with a myriad of enhanced service options to meet any additional needs they might have. One of the rudimentary service options includ ...
    Date Updated: 06/06/2007 09:14 AM     
  5. What are the main components of a Sphere system ?
    The Sphere system has the ability to organize voice, data, and video on a single network. It enables an organization's CoS/QoS data network to become the foundation for a total solution. Sphericall ...
    Date Updated: 09/16/2004 01:21 PM     
  6. Where can I download product documentation, software, firmware and drivers ?
    Our public web site holds soft copies for our product documentation, including user guides which do not ship with the product. You can also download the most current software, firmware and drivers. ...
    Date Updated: 08/15/2007 01:42 PM     
  7. Where can I find updates for my iMG/RG, iMAP, or NMS software and documentation?
    All of the product software and documentation updates for these products are available on our Restricted Software site. To gain access to this site, we require you to hold a current Net.Cover contra ...
    Date Updated: 11/05/2007 03:53 PM     
  8. Windows Vista VPN support
    The attached document describes how to provide secure remote access through IP security (IPSec) Virtual Private Networks (VPNs). The solution allows for IPsec NAT Traversal, permits VPN clients to com ...
    Date Updated: 08/07/2007 02:43 PM     
  9. How do I manage my switch ?
    Management capabilities can vary from switch to switch. For a complete view of what management features are included with your switch, refer to your product's documentation. For product doc ...
    Date Updated: 03/29/2004 11:51 AM     
  10. How do I get your media converters to work? I'm having problems getting links and passing data. ***Start Your Trouble-Shooting Here***
    The most common problem and culprit to all of our customer's media converter issues are compatibility related. The below trouble shooting steps will quickly guide you through the same thought process ...
    Date Updated: 03/10/2004 09:30 AM     
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